Category Archives: Last Mile

Are You Ready to Answer These RFP Questions About the Last-Mile Problem?

We were industry pioneers when we first defined the “Last-mile problem” in 2015—calling out the failure of most asset management firms to fully automate all data entry into client reports and marketing presentations, and the operational and regulatory risks it poses by allowing errors in key data like performance and GIPS information to slip through the cracks into the very material regulators focus on. Our work has been highlighted by organizations like the National Society of Compliance Professionals, the Investment Adviser Association and the CFA Institute.

Operation due diligence staff at asset owners—and their consultants—have been listening, and many are now asking current and prospective asset managers probing questions about how they handle the last mile at their firm.

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